About Home-Tech

Providing South West Florida Fast, Emergency Major Appliance and A/C Repair Service Since 1981


A/C Repair & Installation


Appliance Repair


Plumbing & Electrical


Service Agreements

The Home-Tech Advantage

Founded in 1981 by Steve Marino, our business model is ALL ABOUT SERVICE. Our Southwest Florida customers have received excellent, concierge-type customer service, repairs and installations of air conditioning and major appliances. “SERVICE THAT WORKS” has been a long-held motto for Home-Tech. We provide service 7 days a week to Lee, Collier, Sarasota, Manatee and Charlotte County residents. “The key difference is quite simple. Employees own the business,” says Marino. “I think it’s the perfect model for a service business in Southwest Florida. When someone is vested, when they own a stake in something, they are more likely to stay and do an excellent job. What does this mean to our customers? Our employees really care that every experience you have, every service that is done, is TOP NOTCH.

Home-Tech’s Home Service Warranty Specialist

Donna Raynor

Originally from Greenwich, CT, Donna moved to Estero with her family in 2003, where she built her house in Stoneybrook. She is married to Scott Raynor, a salesman for Raymond Lumber, and has two sons in their early twenties. She has been visiting Naples since 1988, when her in-laws moved here, and decided it would be a perfect place to raise her boys.

Donna has worked in the Lee County Public school system as a certified substitute teacher and has always been an avid volunteer in her children’s schools as Treasurer of the PTO for many years. She received her real estate license in 2013; now, she works as a Service Agreement (Home Service Warranty) Specialist here at Home-Tech. In her free time, she volunteers for PACE and the American Cancer Society.


Margo McQueen

Margo started her career with Home-Tech in 2011 after she relocated from the Midwest to Florida. She previously lived in IL, IN, TX, and most recently Kansas City, MO where she was a realtor working in the residential market.

Margo has been in sales her entire career and loves helping people. At her brokerage in Kansas City, she always included a home warranty in every transaction, so she is very familiar with home service warranties and how they work.

Her role at Home-Tech has changed through the years – from Marketing to Sales Management. In 2023 she took on a new role as Outside Sales/Home Service Warranty Specialist for Lee County. She helps real estate agents and homeowners understand the many benefits of Home-Tech’s service warranty plan. She is an employee-owner and knows, inside and out, the differences between Home-Tech and other national companies.

Margo enjoys family time with her son and her wheaten terrier. She is a big fan of studying the local real estate market, networking, the Blues, the Chiefs, going to SWFL art fairs, car shows, and of course, our beautiful beaches.